We send transactional emails through your email server. Messages are positively engaged, thus increasing your IP and Domain reputation.
All we need is access to your mail server. Specifically, your hostname, username, password, port, sending name, sending email and what type of MTA or SMTP you are using. It’s that simple!
You don’t have to do anything at all. We do it all for you! Initially, all we need are your SMTP or MTA credentials.
Our service works as long as you aren’t permanently blacklisted. If you’ve mailed to the point where you are getting 5xx errors back, you either need to reach out to the TLD that you are blacklisted with or change IPs/Domains. Also, if you are mailing SPAM while we are mailing, you can essentially render our services null.
As long as your server is configured to swap out IPs, we can work with you. However, our service is geared towards a single IP/Domain. The general idea is to build domain reputation, so that adding new (cold) IPs to your configuration will result in hitting the inbox.
As a general rule of thumb, it takes between 1-4 weeks to get your emails back to the inbox, depending on your current domain and ip reputation. If you've managed to get on an internal TLD blacklist, it could be 30-60 days before you are removed from those lists. We cannot control anything beyond mailing quality mail to increase your domain reputation.